Please refer to Chapter 4 Business Services MCQ Class 11 Business Studies with answers below. These multiple-choice questions have been prepared based on the latest NCERT book for Class 11 Business Studies. Students should refer to MCQ Questions for Class 11 Business Studies with Answers to score more marks in Grade 11 Business Studies exams. Students should read the chapter Business Services and then attempt the following objective questions.

MCQ Questions Class 11 Business Studies Chapter 4 Business Services

The Business Services MCQ Class 11 Business Studies provided below covers all important topics given in this chapter. These MCQs will help you to properly prepare for exams.

Question. In which year Children’s Money Back plan was introduced?
(a) 1985
(b) 1988
(c) 1995
(d) 1989

Question. A person who undertakes to indemnify is called:
(a) Insurer
(b) Insured
(c) Middlemen
(d) Agent

Question. Warehouses that are owned, managed and controlled by a company comes under the category of:
(a) Public warehouses
(b) Private warehouses
(c) Cooperative warehouses
(d) Bonded warehouses

Question. It is a type of saving bank account in which excess of a particular limit gets automatically transferred to a fixed deposit account.
(a) Multiple deposit option account
(b) Current account
(c) Recurring deposit account
(d) Salary account

Question. Commercial banks can be categorized as:
(a) Specialized bank and cooperative bank
(b) Accepting deposits bank and lending money banks
(c) Public sector bank and private sector bank
(d) None of these

Question. _____ arrangement by which a bank allows its customer to borrow money up to the specified limit.
(a) Cash Credits
(b) Pass Book
(c) Cash Book
(d) Account Payee

Question. IndusInd Bank comes under which category of banks?
(a) Private Sector Banks
(b) Public Sector Banks
(c) Cooperative Banks
(d) None of the options

Question. Bankers are not only dealers of money but also leaders in
(a) Industry development
(b) Service development
(c) Trade development
(d) Economic development

Question. In which type of insurance risk is not measurable:
(a) Fire insurance
(b) Marine insurance
(c) Life insurance
(d) All of these

Question. From the following which of these is covered under Marine Insurance?
(a) Whole Life policy
(b) Liability Insurance
(c) Endowment policy
(d) Act only

Question. Which of the following is not applicable in life insurance contracts?
(a) Indemnity contract
(b) Unilateral contracts
(c) Conditional Contracts
(d) None of the above

Question. Addition of the words___________ directs the banker to collect the cheque and credit the proceeds to the payees account.
(a) Manager
(b) Account payee
(c) Customers
(d) Bank

Question. It is not a type of general insurance
(a) Marine Insurance
(b) Fidelity Insurance
(c) Fire Insurance
(d) Life Insurance

Question. Full form of DTH is:
(a) Direct to Home
(b) Displayed to Home
(c) Displayed to Houses
(d) None of these  

Question. Its main function is to control and coordinate currency and credit policies of our country. Identify the institution mentioned here.
(a) The Reserve Bank of India
(b) The State Bank of India
(c) The Central Bank
(d) The Bank of India

Question. Risk in online transaction:
(a) Division of risk
(b) Duplicacy of Information
(c) Misuse of Information
(d) None of these.

Match the following:

Question. On the basis of services offered match the following to the respective banks

1. Lending for investments	(a) co-operative Bank
2. Cheap credit to customers	(b) Specialized Banks
3. Financial aids to industries in heavy turnkey projects and foreign trade.	(c) Post office
4. Kisaan Vikas patra	(d) commercial Bank

Question. On the basis of the given features match the following

1.Contract of indemnity	(a) Marine Insurance
2. Contract for protection and investments.	(b) Fire Insurance
3. Contract for one period and voyage	(c) Life insurance

Question. Match the stated objectives to the respective banks

1. Important source of rural credit	(a) commercial bank
2. Social objective rather than Profitability	(b) Specialized Banks
3.Regulates the activities of all commercial banks	(c) cooperative Bank
4. Catering to the specific needs	(d) Reserve Bank of India

Question. Following are the features of services. Relate each feature to the concept by which it is known.

1. Services are experiential in nature	(a) Inconsistency
2. Services are to be performed exclusively each time.	(b) Intangible
3. Simultaneous activities of production and consumption	(c) Inventory less
4. Services cannot be used for future	(d) Involvement
5. Participation of customer and delivery process	(e) Inseparability.

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