Students are required to answer questions relating to English Letter Writing in their CBSE exams. There are various types of requirements to write letters in such as informal letter format, write a letter to your friend, leave letter in English etc. There are also questions related to Letter to Editor, Letter for complaint etc. We have provided below various examples of such letters which the student can read and understand. On this basis you should be able to write letters as required in your English Exams.

Expected learning outcomes

1. The students analyze and compare various informal and formal letters and note differences of conventions, vocabulary, style and tone.
2. The students follow conventions of formal letter writing with respect to format and content of the letter.
3. The students recognize and demonstrate use of proper vocabulary, style and tone in formal letters.
4. The students write formal letters to people in immediate and extended social and academic environment for diverse purposes.

Goals/Objectives

1. To enable the students to explore the appropriate format and language associated with a formal letter.
2. To enable the students to learn the nuances of formal writing through writing.
3. To enable the students to learn the art of writing formal letters on given topics.
4. To enable the students to know different types of formal letters.
5. To enable the students to practice writing letters on varied topics.

Letters For Placing Orders Samples

Letters of Complaint Samples

Letter of Enquiry Samples

Letter to Editor Samples

Specimens for Letter Writing

Question. In the format of a formal letter, which of the following comes before the ‘subject’?
a. Salutation
b. Date
c. Receiver’s address
d. Sender’s address

Question. What does the ‘subject’ in a formal letter express?
a. Introduction of the writer
b. Objective of the letter
c. Resolution of the problem
d. None of these

Question. How should the main body of a formal letter end?
a. By telling them what should be done next in regard with the issue addressed in the letter
b. By requesting them to meet in person and discuss the issue in detail
c. By informing them about the weather in your city
d. By showing your love and respect for them

Question. Which of the following points should be considered while writing a letter of complaint?
a. It should convey only important information.
b. It should have the solution for the given problem.
c. Both a. and b.
d. Neither a. nor b.

Question. To have a desired effect on the recipient, the formal letter should be:
a. in a proper format
b. to the point and relevant
c. grammatically correct
d. all of these

Question. A letter to editor should:
a. address the issue in the beginning
b. explain why the issue is important
c. state the writer’s opinion regarding the issue
d. all of these

Question. If we do know the recipient’s name, then how should we address the person while writing a formal letter?
a. Hello
b. Mr/Mrs
c. Dear Sir/Dear Ma’am
d. My dear

Question. The important concern of the letter should be mentioned in the ______________ of the letter.
a. opening
b. body
c. salutation
d. closing

Question. Where should a date be written in a letter?
a. Under the sender’s address
b. Under the recipient’s address
c. Above salutation
d. Under subject

Question. The language of a formal letter should be:
a. formal
b. friendly
c. assertive
d. both a. and c.

Question. Which of the following points should be avoided while writing a letter to editor?
a. Use of aggressive or scornful language
b. Biased comments
c. Comments on personality or competency of others
d. All of these

Question. How should a letter to the editor be concluded?
a. By thanking the editor
b. By summing up the problem
c. By giving solution for the problem and requesting to publish it
d. All of these

Question.What is the first thing to start with while writing a letter to editor?
a. Recipient’s address
b. Sender’s address
c. Salutation
d. Date

Question. What should be written in the first paragraph of a letter of complaint?
a. Explain why the letter is being sent
b. Explain the problem
c. Solution of the problem
d. All of these

Answer any five out of the six questions given, with reference to the context below.

You are Anubhav/Anubha, a resident of Saket, New Delhi. You had been to a tourist spot and were disappointed at the way the place was being maintained. You decide to write a letter to the Department of Tourism, Delhi on how places of tourist interest should be made tourist friendly.

Question. Select the option with relevant aspects that Anubhav/Anubha should select, for this letter.
1. Anubhav’s/Anubha’s address
2. Attached photograph of the tourists
3. Formal tone
4. The name of the concerned department
5. Expected date of the letter’s receipt
a. 1 and 5
b. 2, 3 and 4
c. 3 and 5
d. 1, 3 and 4

Question. Select the appropriate subject for this letter.
a. Poor reception of the tourists
b. Poor maintenance of the tourists
c. A better experience for tourists
d. More tourist attractions

Question. Which option should Anubhav/Anubha select, to elaborate on the condition of the tourist spot that caused such disappointment to him/her?
a. Broken interiors
b. Shelter to anti-social elements
c. Illegal encroachments
d. All of these

Question. Anubhav/Anubha shares some suggestions in his/her letter, to address the issue.
Select the option that helps him/her complete these suggestions, appropriately.
In my opinion, tourist spots need immediate attention and (i) ………………… steps.
Also, the (ii) ………………… of tourists, especially of women must be ensured to attract tourists in large numbers.
a. (i) protective (ii) security
b. (i) prevention (ii) attraction
c. (ii) curing (ii) flock
d. (i) protection (ii) hospitality

Question. Select the option that correctly justifies the choice of the concluding portion of this letter.
(1) I expect the authorities to take actions without further delay. Please keep me posted regarding the same.
(2) I hope the necessary steps will be taken immediately by the concerned authorities in this regard.
a. Yes, to option (1) because of the authoritative tone.
b. No, to option (1) because of the informal tone.
c. Yes, to option (2) because of the tone of polite expectation.
d. No, to option (2) because of the certainty in the tone.

Question. Select the option that completes the concluding line appropriately.
I hope that my letter will ……………………………….
a. lead to action against the notorious tourists.
b. result in proper maintenance of the tourist spots.
c. increase the footfall of the tourists.
d. be taken seriously by the authorities.

Answer any five out of the six questions given, with reference to the context below.

You are Rohan/Roshni, a teacher who has been posted to a rural school in a remote village of Rajasthan. You are pained to see the appalling conditions of the schools there. You decide to write a complaint letter to the Education Officer expressing your dissatisfaction.

Question. Select the option with relevant aspects that Rohan/Roshni should select, for this letter.
1. A formal tone
2. Rohan/Roshni’s address
3. Expected date of the letter’s receipt
4. Proof of his/her educational qualification
5. A casual salutation
a. 1 and 2
b. 2, 4 and 5
c. 3 and 4
d. 2, 3 and 4

Question. Select the appropriate subject for this letter
a. Complaint about the poor results of schools
b. Complaint about the bad conditions of schools
c. Complaint about the admission process in schools
d. Complaint about the late-comers of schools

Question. Which option should Rohan/Roshni select, to elaborate on the appalling conditions of the schools?
a. Stinking restrooms
b. Missing/Non-functioning fans and tubelights
c. Poor drinking water facility
d. All of these

Question. Rohan/Roshni shares some suggestions in his/her letter, to address the issue. Select the option that helps him/her complete these suggestions, appropriately.
In my opinion, school buildings that are in (i) ………………… condition and attraction may signal to students that someone cares and there is a (ii) ………………… social climate, which in turn may encourage better attendance.
a. (i) pristine (ii) struggling
b. (i) compromised (ii) special
c. (i) good (ii) positive
d. (i) imperfect (ii) bleak

Question. Select the option that correctly justifies the choice of the concluding portion of this letter.
(1) I expect the concerned authorities to take these problems on an immediate basis.
(2) I hope that the department will take corrective measures to improve the facilities for the students immediately.
a. Yes, to option (1) because of the commanding tone.
b. No, to option (1) because of the informal tone.
c. Yes, to option (2) because of the tone of polite expectation.
d. No, to option (2) because of the timidity in the tone.

Question. Select the option that completes the concluding line appropriately.
I hope that my letter will ………………………………. .
a. lead to action against all authorities responsible.
b. improve Education Board.
c. result in more admissions to the schools.
d. help the schools which are in a dire need of attention.

Answer any five out of the six questions given, with reference to the context below.

You are Mansi/Mohit of Raj Enclave, New Delhi. Last month, you purchased two electric guitars from Symphony Store. Of late, you have been experiencing troubles with the guitars. You decide to write a letter to the Sales Manager showing your disappointment towards their services.

Question. Select the option with relevant aspects that Mansi/Mohit should select, for this letter.
1. An informal tone
2. A formal tone
3. Address of Mansi/Mohit
4. Proof of purchase and warranty
5. Expectation of the letter’s recipient
a. 1 and 4
b. 2, 3 and 4
c. 2 and 5
d. 3, 4 and 5

Question. Select the appropriate subject for this letter.
a. Complaint about electric guitars
b. Complaint about bass guitars
c. Complaint about acoustic guitars
d. Complaint about classical guitars

Question. Which option should Mansi/Mohit select, to elaborate on the troubles faced with the guitars?
a. Giving out distorted or static sounds
b. Complete loss of signal
c. Chipping off of the metallic polish
d. All of these

Question. Mansi/Mohit uses certain statements to make the manager aware of the complaint.
Select the option that helps her/him complete these statements appropriately.
This is to bring to your notice that two Yamaha guitars (i) ………………… on 10 March 20××, vide cash memo 291/XT/72, (ii) ………………… properly.
a. (i) brought (ii) should have worked
b. (i) purchase (ii) not worked
c. (i) purchased (ii) have not been working
d. (i) delivered (ii) did not function

Question. Select the option that correctly justifies the choice of the concluding portion of this letter.
(1) I expect you to refund the money at the earliest to avoid any legal consequences.
(2) As the guitars are in the warranty period, I wish them to be replaced with the new ones at the earliest.
a. No, to option (1) because of the unofficial tone.
b. Yes, to option (1) because of the arrogant tone.
c. No, to option (2) because of the conviction in the tone.
d. Yes, to option (2) because of the tone of courteous expectation.

Question. In this letter, which of the following statement is True (T) or False (F)?
(1) Signature is placed above the complimentary close.
(2) Salutation is written after the address.
a. F, T
b. F, F
c. T, T
d. T, F

Answer any five out of the six questions given, with reference to the context below.

You are Kunal Gandhi, a resident of 12, Tower No. 76, High Rise Apartments,Gurugram Vihar, Delhi. You have recently observed that the Sports Zone area meant for kids is in dire need of repairs. You decide to write a letter to the President, Resident Welfare Association highlighting the problems of damaged swings, peeling paint, etc.

Question. Select the option with relevant aspects that Kunal should select, for this letter.
1. Kunal’s address 2. Attached pictures of the apartments
3. A formal tone 4. The Association’s address
5. Date, preferred language and age
a. 1 and 3
b. 1, 3 and 4
c. 2 and 5
d. 2, 4 and 5

Question. Select the appropriate subject for this letter.
a. Complaint about the sports equipment
b. Complaint about the Welfare Association
c. Complaint about the apartments
d. Repairs in Tower No.76

Question. Which option should Kunal select, to elaborate on the condition of the sports zone area?
a. Damaged swings – seats broken, not fixed properly to the bars
b. Uneven surface of the slide
c. Unwanted collection of water near the exit
d. All of above

Question. What should be said in the opening part of this letter?
a. The recipient should be asked how good the weather is.
b. The recipient should be informed why the letter is being written.
c. An informal discussion on the recipient’s health.
d. A detailed introduction of the sender.

Question. Select the option that correctly justifies the choice of the concluding portion of this letter.
(1) I expect you to get the faulty sports equipments repaired as soon as possible.
(2) I would request you to have the faulty sports equipments either repaired or removed.
a. Yes, to option (1) because of the authoritative tone.
b. No, to option (1) because of the causal tone.
c. Yes, to option (2) because of the tone of polite expectation.
d. No, to option (2) because of the false prediction.

Question. Select the option that completes the concluding line appropriately.
I hope that my letter will ………………………………. .
a. enable the concerned people to take appropriate action.
b. improve the condition of the sports equipments.
c. lead to action against those causing the damages.
d. help spread the news of this situation.

Answer any five out of the six questions given, with reference to the context below.

You are Lokesh, a resident of 4/33, Kavi Nagar, Delhi. You purchased an HD television a month ago from Navrang Electronics, 122, Laxmi Nagar, Delhi. It was found that the picture quality is poor and the remote does not function properly. You decide to write a letter to the Sales Manager highlighting the problem.

Question. Select the option with relevant aspects that Lokesh should select, for this letter.
1. Lokesh’s address
2. Purchase details (receipt)
3. Expected date of the letter’s receipt
4. A casual tone
5. A formal tone
a. 1 and 4
b. 1 and 5
c. 1, 2 and 5
d. 3 and 4

Question. Select the appropriate subject for this letter.
a. Complaint about the shoddy television
b. Complaint to Consumer Grievance Cell
c. Faulty iron led to power failure
d. Television of an inferior quality 

Question. Lokesh elaborates the issues faced by him, in his letter.
Select the option that helps him to express these issues, appropriately.
After using if for a month, I find that the (i) ……………………………. is poor and the remote doesn’t function properly. In spite of its 5-star rating, the power consumption is too high. It keeps (ii) ……………………………. abruptly at times.
a. (i) cooling (ii) making noise
b. (i) picture quality (ii) switching off
c. (i) packaging (ii) heating
d. (i) screen (ii) turning on

Question. While writing this formal letter, Lokesh has already thought about who he is writing to. What else is important?
a. Why Lokesh is writing?
b. What Lokesh needs to tell the reader?
c. What Lokesh wants the reader to do?
d. All of the above.

Question. Select the option that correctly justifies the choice of the concluding portion of this letter.
(1) It is expected that you will replace the faulty TV with a new one without any delay, to avoid further inconvenience.
(2) As there are many problems with the TV, I request you to replace the TV as it is still under the warranty period.
a. Yes, to option (1) because of the commanding tone.
b. No, to option (1) because of the unofficial tone.
c. Yes, to option (2) because of the tone of courteous expectation.
d. No, to option (2) because of the rigidity in the tone.

Question. In this letter, which of the following statement is True (T) or False (F)?
(1) Lokesh puts his signature above the complimentary close.
(2) Lokesh writes the salutation after the address.
a. T, F
b. F, T
c. T, T
d. F, F

There are also questions relating to Class 10 English MCQ Questions that will be coming in this year’s examinations. Letter writing is an important part of the syllabus issued as per CBSE. Students are expected to know how to write letters of different types. This will help them to write letters in future in normal life. You can go through the examples given above for English Letter Writing and if you have any questions please post them in the comments box below.