Please refer to Chapter 6 Social Responsibilities of Business and Business Ethics MCQ Class 11 Business Studies with answers below. These multiple-choice questions have been prepared based on the latest NCERT book for Class 11 Business Studies. Students should refer to MCQ Questions for Class 11 Business Studies with Answers to score more marks in Grade 11 Business Studies exams. Students should read the chapter Social Responsibilities of Business and Business Ethics and then attempt the following objective questions.

MCQ Questions Class 11 Business Studies Chapter 6 Social Responsibilities of Business and Business Ethics

The Social Responsibilities of Business and Business Ethics MCQ Class 11 Business Studies provided below covers all important topics given in this chapter. These MCQs will help you to properly prepare for exams.

Question. A business enterprise has the responsibility to provide a fair return to the ______
(a) Shareholders
(b) Customers
(c) State Government
(d) None of the above

Question. Ethics is important for
(a) Non-managerial employees
(b) Middle-level managers
(c) Top management
(d) All of the above

Question. The word ‘Ethics’ has its origin in the ______
(a) Greek Word
(b) British Word
(c) Indian Word
(d) Latin Word

Question. Social responsibility is
(a) Broader than legal responsibility
(b) Same as a legal responsibility
(c) Narrower than legal responsibility
(d) None of the above

Question. Running of factories and vehicles cause _________
(a) Land pollution
(b) Water Pollution
(c) Noise Pollution
(d) None of the above

Question. It includes the behavior of the firm expected by the society but not codified by law. Identify the category of social responsibility referred to here.
(a) Economic Responsibility
(b) Ethical Responsibility
(c) Legal Responsibility
(d) All of the above

Question. Providing charitable contributions to educational institutions is ________
(a) Legal responsibility
(b) Economic responsibility
(c) Discretionary responsibility
(d) None of the above

Question. Which of the following can explain the need for pollution control?
(a) Cost savings
(b) Reduction of health hazards
(c) Reduced risk of liability
(d) All of the above

Question. ADRs are issued in
(a) USA
(b) China
(c) India
(d) Canada

Question. Respecting the religious sentiments and dignity of people while advertising for a product is ______
(a) Economic responsibility
(b) Legal responsibility
(c) Ethical responsibility
(d) None of the above

Question. _______ damages the quality of land making it unfit for agriculture or plantation.
(a) Land Pollution
(b) Air Pollution
(c) Noise Pollution
(d) Water Pollution

Question. Ethics is important for
(a) Top management
(b) Middle-level managers
(c) Non-managerial employees
(d) All of them 

Question. A call center handles
(a) Only in-bound voice based business
(b) Only out-based voice based business.
(c) Both voice based and non-voice based business.
(d) Both customer facing and back-end business. 

Question. e-commerce does not include 
(a) A business’s interaction with its suppliers.
(b) A business’s interactions with its customers.
(c) Interactions among the various departments within the business
(d) Interactions among the geographically dispersed units of the business. 

Question. The payment mechanism typical to e-business
(a) cash on delivery (CoD)
(b) cheques
(c) credit and debit cards
(d) e-cash

Question. Which of the following alone can ensure effective ethics programme in a business enterprise?
(a) Publication of a code
(b) Involvement of employees
(c) Establishment of a compliance mechanism
(d) None of them 

Question. It is not an application of e-business
(a) Online bidding
(b) Online procurement
(c) Online trading
(d) Contract R&D 

Question. If business is to operate in a society which is full of diverse and complicated problems,  it may have
(a) Little chance of success
(b) Great chance of success
(c) Little chance of failure
(d) No relation with success or failure 

Question. That an enterprise must behave as a good citizen is an example of its responsibilities  towards
(a) Owners
(b) Workers
(c) Consumers
(d) Community

Question. Environment protection can best be done by the efforts of
(a) Business people
(b) Government
(c) Scientists
(d) All the people 

Question. Social responsibility is
(a) Same as legal responsibility
(b) Broader than legal responsibility
(c) Narrower than legal responsibility
(d) None of them 

Question. Carbon monoxide emitted by automobiles directly contributes to
(a) Water pollution
(b) Noise pollution
(c) Land pollution
(d) All the people 

Question. Business people have the skills to solve
(a) All social problems
(b) Some social problems
(c) No social problems
(d) All economic problems 

Question. Which of the following can explain the need for pollution control?(1)
(a) Cost savings
(b) Reduced risk of liability
(c) Reduction of health hazards
(d) All of them 

Question. Outsourcing 
(a) restricts only to the contracting out of Information Technology.
(b) restricts only to the contracting out of non-core business.
(c) includes contracting out of manufacturing and R&D as service processes-both core and non-core-but restricts only to domestic territory
(d) includes off-shoring. 

Question. Which of the following is capable of doing maximum good to society?(1)
(a) Business success
(b) Laws and regulations
(c) Ethics
(d) Professional management 

Question. Ethical behavior is just and fair conduct which goes beyond observing laws and ______
(a) government regulation 
(b) NGO?s regulation
(c) company?s regulation
(d) Employee?s views

Question. It is the responsibility of every business to provide accurate and full information about its working as well as schemes of future growth.Towards which interested group is this social responsibility related to :
(a) consumers
(b) employees
(c) investors
(d) government 

Question. converting problems into opportunity is an:
(a) Argument not in the favor of social responsibility
(b) Argument for the legal Responsibility
(c) Argument for the social Responsibility
(d) Argument neither for social nor for the legal responsibility.

Question. “it is the concept of highest goal as ‘ services to society’ when a firm stand in a long run and earn maximum profits”. This statement relates to one of the arguments for society responsibility.
(a) Maintenance of society
(b) availability of resources
(c) long term interest
(d) better environment

Question. The firms can certainly audit to monitor compliance with _______.
(a) Social standards 
(b) Ethical standards
(c) economic standards
(d) organizational standards

Fill in the Blanks:

Question. To increase the progress with respect to environment protection the periodic assessment of pollution control programme in terms of ___________ and __________ is done.

Question. The Socially determined moral principles which should govern business activities refers to __________ .

Question. Involving __________ at all levels is important to implement ethics policies to make ethical business a society.

Question. For prevention of pollution complying of laws enacted by __________ is must.

Question. Top level of management has a crucial role in guiding the entire organization towards __________ behavior.

True / False:

Question. The Social responsibility is essentially not an ethical issue.

Question. The enterprise responsibility towards the shareholders is toprovides a fair return to the owner. This statement True or False.

Question. Social responsibility involves an element of compulsory action on the part of business people for the benefit of the society.

Question. From the point of business, Government regulations are undesirable because they limit their freedom.

Question. It is very easy to accurately measure the end results of ethics programmes.

Match the following:

Question. Match the followings on the terms with the relevant examples.

A	B
1. Caring for environment	(a) Legal responsibility
2. To produce goods according to social needs	(b) Social responsibility
	(c) Ethics

Question. Match the following on the basis of the meaning of the elements of business ethics

A	B
1. Too management commitment	(a) Involvement of all the employees
2. Publication of Code	(b) CEO to be strongly committed to ethical conducts
	(c)principles of norms of behaviours

Question. Match the following stake holders on the basis of their related responsibilities.

A	B
1. Share holders	(a) pay taxes regularly
2. Employees	(b) Safety of investment
	(c) safety of employee

Question. Match the following on the basis of social responsibilities and stake holders.

A	B
1. Responsibility towards the consumer	(a) pay tax regularly
2. Responsibility towards the Govt. and community	(b) supply right kind of goods
	(c) providing meaningful work

Question. Match the following on the basis of concerns with the business ethics.

A	B
1. Compliance mechanism	(a) The firm can audit to monitor compliance with ethical Standards
2. Measuring results	(b) Paying attention to values and ethics in recruiting and Hiring
	(c) small group of employees can be formed

Pictorial Questions:

Question. Identify the role of business in environmental protection depicted in the above picture.

Question. Identify towards which stakeholder is the business enterprise not showing a socially responsible behavior?

Question. The picture depict the responsibility towards which stakeholder by the business enterprise

Question. Identify the step taken by business enterprise in environmental protection depicting the above picture?

Question. Identify the concept which is depicted in the picture related to social responsibility?

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